Troubleshooting2378. Click Export to open the file download window, and then save the file to your localendpoint.To capture packets using the Ethernet software:Connect the Internet ports of the endpoint and the PC to the same HUB, and then useSniffer, Ethereal or Wireshark software to capture the signal traffic. You can also setmirror port on a switch to monitor the port connected to the endpoint.In some instances, status indicators are helpful for finding endpoint troubles. Statusindicators may consist of the power LED, icons on the status bar of the display device orprompt messages.The following shows two examples of obtaining the endpoint information from statusindicators: If a LINK failure of the endpoint is detected, the icon will appear on the statusbar of the display device, indicating the current network is not available. If the power LED does not light, it indicates the endpoint is not powered on.For more information on the icons, refer to Icon Instructions on page 33.Wrong configurations may have an impact on your endpoint use. You can exportconfiguration file to check the current configuration of the endpoint and troubleshoot ifnecessary. For more information on how to export endpoint configuration, refer toImporting/Exporting Configuration on page 224.
