Yealink VC110 Administrator's Manual

Also see for VC110: Getting started Recovery guide Quick start guide User guide User guide

Contents

Troubleshooting241 Check whether the display device is connected properly to the VC110 all-in-oneunit. Check whether the endpoint is in sleep mode. Press any key on the videoconferencing phone or remote control to resume endpoint operation. Check whether the display device is in sleep mode or is turned off. Press the powerbutton on the remote control or on the display device. Check whether you have selected the correct video input source. You can try tochange video input source. If you have configured the endpoint to obtain the time and date from the NTPserver automatically, ensure that SNTP server and time zone are configuredcorrectly in the endpoint and whether the connection between the endpoint andNTP server is working properly. If you have configured the endpoint to obtain the time and date manually, ensurethat you have configured the time and date correctly. Check whether the endpoint is powered on. Check whether the positive and negative charges of the battery are connectedcorrectly. Check whether the battery has sufficient power left. Check whether no special fluorescent or neon signs nearby. Check whether the network of the near site is available. Check whether the network of the far site is available. Check whether the far site enables the DND feature. Check whether the accounts have been registered correctly, and the endpoint usesthe appropriate account to call the far site. Ensure that the number you are calling is correct.