DUA1640-5AAA02Solving Problems With Quick Config Manager B-292 Specify the IP address of the TFTP server that has the upgrade file on it.3 Specify the file name.Do not enter a path. The upgrade file must be in the appropriatedirectory on the TFTP server that the server has been configured to lookin.The file name format is:n PS Hub 40 software upgrade — pshxx_yy.binn PS Hub 50 software upgrade — psfxx_yy.binWhere xx_yy is the version of agent software. You can specify multiplefile names (separated by spaces), to upgrade PS Hub 40 andPS Hub 50 units in the stack at the same time, for example:psh02_00.bin psf02_00.bin4 Click OK.Solving ProblemsWith Quick ConfigManagerYou cannot access the hub over a serial connection for the firsttime. There may be a number of reasons for this:n For a successful local management connection, you need to use astandard null modem cable, and have the hub’s console port set to9600 baud or auto-configuration enabled. These are the defaultsettings. For information on the console port settings, refer to“Changing the Console Port Settings” on page B-27.n It may be that you have made your management connection to aserial port, on your management station, which is not the portQuick Config Manager is using. Quick Config Manager uses COM1as the default serial port. For information on changing this, refer to“Running Quick Config Manager” on page B-4.n When using Quick Config Manager with Windows ‘95 andmanaging through the console port, you must first disable FIFObuffers in the Advanced Port Settings window in Windows ‘95.For information on doing this, refer to “Through the Console Port”on page 5-13.n There may be another application running on your managementstation, that is using the management station’s serial (COM) port,for example HyperTerminal.