Alarms, Errors, and Other Eventswww.3ware.com 141Downloading an Error LogYou can download an error log containing information from the firmware log.This can be useful when troubleshooting certain types of problems. Forexample, you might want to send the saved file to 3ware Customer Supportfor assistance when troubleshooting.To download the error log1 In 3DM, choose Information > Controller Details from the menu bar.2 Make sure the correct controller is displayed in the Select Controllerfield in the menu bar.3 On the Controller Details page, click the Download Error Log link.4 When the Save or Open dialog box appears, navigate to where you wantto save the log and click OK.Viewing SMART Data About a DriveYou can view SMART (Self-Monitoring, Analysis, and ReportingTechnology) data about a drive to help troubleshoot problems that occur.SMART data is available on all disk drives (unit members, Single Disks, andHot Spares).You can also set self-tests that will check the SMART attributes and postmessages to the Alarms page when they are exceeded. For more information,see “Selecting Self-tests to be Performed” on page 160.To view SMART data1 Choose Information > Drive Information from the menu bar.2 On the Drive Information page, click the port number for the drive youare interested in.A window showing details of the SMART data opens. The data is shownas hex values.
