282 3ware Serial ATA RAID Controller User GuideDWarranty, Technical Support,and ServiceThis section is organized into the following topics:• Limited Warranty• Warranty Service and RMA Process• AMCC Technical Support and Services• Sales and ordering information• Feedback on this manualLimited WarrantyRAID Controller Hardware. 3-Year Hardware Warranty: AMCC warrantsthis product against defects in material and workmanship for a period ofthirty-six (36) months from the date of original purchase. AMCC, at no chargeand at its option, will repair or replace any part of this product which provesdefective by reason of improper workmanship or materials. Repair parts orreplacement products will be provided by AMCC on an exchange basis andwill be either new or refurbished to be functionally equivalent to new.Products or parts replaced under this provision shall become the property ofAMCC.3ware Sidecar Hardware. 1-Year Hardware Warranty: AMCC warrants thisproduct against defects in material and workmanship for a period of twelve(12) months from the date of original purchase. AMCC, at no charge and at itsoption, will repair or replace any part of this product which proves defectiveby reason of improper workmanship or materials. Repair parts or replacementproducts will be provided by AMCC on an exchange basis and will be eithernew or refurbished to be functionally equivalent to new. Products or partsreplaced under this provision shall become the property of AMCC.Battery Backup Unit (BBU) Hardware. 1-Year Hardware Warranty: AMCCwarrants this product against defects in material and workmanship for aperiod of twelve (12) months from the date of original purchase. AMCC, at nocharge and at its option, will repair or replace any part of this product whichproves defective by reason of improper workmanship or materials. Repair
