13-6 Troubleshooting Chapter 13Message Error Code Cause ActionC INK EMPTYCARTRIDGE JAMMEDCHANGE CARTRIDGECHECK COVERCHECK DOCUMENTCHECK PAPER SIZE——#052—#001—The Cyan BJ tank in theColour or Photo BJcartridge is empty.The cartridge holdercannot move. This isnormally due to apaper jam.The printer cover is openand the cartridge holderis moving to the centreof the unit.You opened the printercover during anoperation. Also appearsafter CHANGECARTRIDGE is displayed.The document is jammedin the ADF.The document feedlever is set to m (manualdocument feed) for amultipage document.The size of the paper inthe multi-purpose trayand that specified in thePAPER SIZE setting aredifferent.Replace the BJ tank(1 p. 12-18). The unit willthen print automatically anyfaxes received in memory.Clear the paper jam orwhatever is obstructing thecartridge holder and thenpress Resume. Do notattempt to move thecartridge holder manually.Wait until the cartridgeholder stops, then replacethe BJ cartridge or tanks(1 pp. 12-12, 12-18).When you are finished,close the printer cover andwait for the unit to return tostandby mode.Close the printer cover.Remove the document youare trying to send or copy(1 p. 13-3) and startagain.Set the document feedlever to a (automaticdocument feed). (1 p. 4-2)Load the correct paper sizeor change the PAPER SIZEsetting. (1 p. 14-8)
