11‑17TroubleshootingError MessagesIf the machine displays a self-diagnostic error message, follow the instructions on thetouch panel display.Self-diagnostic error messages appear on the touch panel display when:scanning or printing cannot be performed because of an operational error.you need to make a decision or take some action during scanning, copying, orprinting.you need to make a decision or take some action while browsing the network(imageCLASS MF7480/MF7470 Only).The following is a list of self-diagnostic error messages, along with their possiblecauses and remedies.Message Description ActionCannot connect to theselected server. Check thesettings.(imageCLASS MF7480/MF7470 Only)Cannot connect to thespecified IP address/port.Check the Gateway Addresssetting in IPv4 AddressSettings in TCP/IP Settings inNetwork Settings in SystemSettings (from the AdditionalFunctions screen). (See “Set theMachine for Network Usage(imageCLASS MF7480/MF7470Only),” in the Starter Guide.)Cannot find the selectedserver. Check the settings.(imageCLASS MF7480/MF7470 Only)The IP address that themachine should connect tocannot be determined.Check the DNS (DomainName System) ServerSettings in TCP/IPv4 or v6 inNetwork Settings in SystemSettings (from the AdditionalFunctions screen). (See“Network (imageCLASSMF7480/MF7470 Only),” inthe Reference Guide.)Check whether the DNS(Domain Name System)server’s DNS settings arecorrect.––
