11‑25TroubleshootingError Code Description Action#0802(for theimageCLASSMF7480 only)The name of the SMTP serveror POP server in E‑mail/I‑Faxin Network Settings in SystemSettings (from the AdditionalFunctions screen) is not correct.– Check the name of the SMTPserver or POP server in E‑mail/I‑Fax in Network Settings in SystemSettings (from the AdditionalFunctions screen).–The DNS (Domain Name System)server name is not correct.– Check the settings in DNS (DomainName System) Server in IPv4Settings or IPv6 Settings in TCP/IP Settings in Network Settingsin System Settings (from theAdditional Functions screen).–Connection to the DNS serverfailed.– Check that the DNS server isfunctioning normally.–#0804(for theimageCLASSMF7480 only)You have no permission to access thefolder.Change the setting on the server toenable access to the folder.#0806(for theimageCLASSMF7480 only)An incorrect user name orpassword was specified for thesending of a file to a file server.– Change the user name orpassword.–An incorrect destination wasspecified for the sending of ane‑mail message or I‑fax.– Check the e‑mail or I‑fax address.–#0808(for theimageCLASSMF7480 only)A timeout error occurred while themachine was communicating withthe FTP server.– Check that the FTP server isfunctioning normally, or check thenetwork status.–The FTP server returned an errorwhile trying to connect. Thedestination is not correct. An erroroccurred on the server side duringtransmission.– Check that the FTP server isfunctioning normally. Checkthe network status. Check thedestination setting. Check thestatus and setting of the file server.–#0810(for theimageCLASSMF7480 only)A POP server connection erroroccurred when receiving an I‑fax.The POP server returned an errorduring the connection.A timeout error occurred on theserver while connecting to the POPserver.–––Check the POP Server name inE‑mail/I‑Fax in Network Settings inSystem Settings (from the AdditionalFunctions screen). Confirm that thePOP server is functioning normally.Check the network status.
