1565 Emulation error, load emulation optionThe printer automatically clears the message in 30 seconds and then disables the download emulator on the firmwarecard.Solving printing problemsMultiple-language PDFs do not printThe documents contain unavailable fonts.1 Open the document you want to print in Adobe Acrobat.2 Click the printer icon.The Print dialog appears.3 Select Print as image.4 Click OK.Printer control panel display is blank or displays only diamondsThe printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.If the clock graphic and Ready do not appear, then turn the printer off and contact Customer Support.Jobs do not printThese are possible solutions. Try one or more of the following:MAKE SURE THE PRINTER IS READY TO PRINTMake sure Ready or Power Saver appears on the display before sending a job to print.C HECK TO SEE IF THE STANDARD EXIT BIN IS FULLRemove the stack of paper from the standard exit bin.C HECK TO SEE IF THE PAPER TRAY IS EMPTYLoad paper in the tray.MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED• Verify that you are using the correct printer software.• If you are using a USB port, make sure you are running a supported operating system and using compatibleprinter software.Troubleshooting168
