406 | SRA 6.0 Administrator’s GuideNetExtender FAQ1. Does NetExtender work on other operating systems than Windows?Answer: Yes. Version 2.5 firmware added support for Mac and Linux platforms.Mac Requirements:– Mac OS X 10.6.8+– Apple Java 1.6.0_10+ (can be installed/upgraded by going to Apple Menu > SoftwareUpdate; should be pre-installed on OS X 10.6.8+)Linux Requirements:– i386-compatible distribution of Linux– Sun Java 1.6.0_10+– Fedora 14+– Suse: Tested successfully on 10.3– Ubuntu 11.04+Separate NetExtender installation packages are also downloadable from mysonicwall.comfor each release.2. Which versions of Windows does NetExtender support?Answer: NetExtender supports:– Windows XP Service Pack 3 (SP3)– Vista SP2– Windows 73. I tried to run NetExtender but it says I must have admin rights – why?Answer: If your SRA appliance is running 1.0 firmware, then on Windows 2000, XP, 2003,Vista, and Windows 7 systems the logged-in user must have administrative rights to be ableto install ActiveX-based components such as NetExtender, and it will not be possible to runNetExtender on systems where you do not have administrative rights (this often is seen inkiosk or public computer environments, where the OS is locked down to prevent this sort ofbehavior). If your SRA appliance is running firmware 1.5 firmware or newer, a user can runNetExtender provided that a user with administrative rights previously installedNetExtender onto the system.4. Can I block communication between NetExtender clients?Answer: Yes, this can be achieved with the User/Group/Global Policies by adding a ‘deny’policy for the NetExtender IP range.5. Can NetExtender run as a Windows service?Answer: The Windows version of NetExtender found in the 1.5 firmware release and newercan be installed and configured to run as a Windows service, which will allow systems tologin to domains across the NetExtender client.6. What range do I use for NetExtender IP client address range?Answer: This range is the pool that incoming NetExtender clients will be assigned –NetExtender clients actually appear as though they are on the internal network – much likethe Virtual Adapter capability found in Dell SonicWALL’s Global VPN Client. You will needto dedicate one IP address for each active NetExtender session, so if you expect 20simultaneous NetExtender sessions to be the maximum, create a range of 20 open IPaddresses. Make sure that these IP addresses are open and are not used by other networkappliances or contained within the scope of other DHCP servers. For example, if your SRA
