24Frequently asked questionsThis section lists the frequently asked questions for the following:• System Event Log• Network security• Active Directory• Single Sign On• Smart card login• Virtual console• Virtual media• vFlash SD card• SNMP authentication• Storage devices• iDRAC Service Module• RACADM• MiscellaneousSystem Event LogWhile using iDRAC Web interface through Internet Explorer, why does SEL not save using the Save As option?This is due to a browser setting. To resolve this:1. In Internet Explorer, go to Tools → Internet Options → Security and select the zone you are attempting to download in.For example, if the iDRAC device is on the local intranet, select Local Intranet and click Custom level....2. In the Security Settings window, under Downloads make sure that the following options are enabled:• Automatic prompting for file downloads (if this option is available)• File downloadCAUTION: To make sure that the computer used to access iDRAC is safe, under Miscellaneous, do not enable theLaunching applications and unsafe files option.Network securityWhile accessing the iDRAC Web interface, a security warning appears stating that the SSL certificate issued by theCertificate Authority (CA) is not trusted.iDRAC includes a default iDRAC server certificate to ensure network security while accessing through the Web-based interface andremote RACADM. This certificate is not issued by a trusted CA. To resolve this, upload a iDRAC server certificate issued by atrusted CA (for example, Microsoft Certificate Authority, Thawte or Verisign).Why the DNS server not registering iDRAC?Some DNS servers register iDRAC names that contain only up to 31 characters.290
