Denon AVR-3806S Operating Instructions Manual

Also see for AVR-3806: Capabilities and Compatibilities Guide Specifications Supplementary guide Code List Service manual

Contents

Troubleshooting85PageMeasuresCauseSymptomTroubleshootingIf a problem should arise, first check the following.1. Are the connections correct?2. Have you operated the receiver according to the Operating Instructions?3. Are the speakers and other components operating properly?If this unit is not operating properly, check the items listed in the table below. Should the problempersist, there may be a malfunction. Disconnect the power immediately and contact your store ofpurchase.Display not lit andsound not producedwhen POWER switchset to on.• Power supply cord not plugged insecurely.• Check the insertion of the powersupply cord plug.25Display lit but soundnot produced.• Speaker cables not securelyconnected.• FUNCTION knob position is notappropriate.• Volume control set to minimum.• MUTING is on.• No digital signal is being input.• Connect securely.• Switch to the proper position.• Turn volume up to suitable level.• Switch off MUTING.• Properly select a digital signalinput source.727272863Nothing is displayed onmonitor.• AVR-3806’s video output terminalsand monitor’s input terminals arenot properly connected.• Monitor TV’s input setting iswrong.• The PURE DIRECT mode is set.• Check that the connections arecorrect.• Set the TV’s input selector to theterminals to which video signalsare connected.• Set a surround mode other thanthe PURE DIRECT mode.8, 14 ~25–32No DTS sound isproduced.• DVD player’s audio output settingis not set to bit stream.• DVD player is not DTS-compatible.• AVR-3806’s input setting is set toanalog• Make the DVD player’s initialsettings.• Use a DTS-compatible player.• Set to AUTO or DTS.––29Copying from DVD toVCR is not possible.• Copying between a source such asDVD and a VCR is not usuallypossible, as DVDs are oftenencoded with copy-protectionsignals that prevent VCR recording.• Copying is not possible. –No sound is producedfrom subwoofer.• Subwoofer’s power is not on.• Subwoofer’s initial setting is set to“NO”.• Subwoofer’s output is notconnected.• The subwoofer’s channel volumelevel is set to “OFF”.• Turn on the power.• Set the setting to “YES”.• Connect properly.• Turn the subwoofer’s channelvolume level up.—757, 2542This unit does notoperate properly whenremote control unit isused.• Batteries dead.• Remote control unit too far fromthis unit.• Obstacle between this unit andremote control unit.• Different button is being pressed.• < and > ends of batteries insertedin reverse.• Replace with new batteries.• Move closer.• Remove obstacle.• Press the proper button.• Insert batteries properly.333—3Power has turned offand the powerindicator is flashingred.• The set’s internal temperature hasrisen and the protection circuit hasbeen activated.• The core wires of the speakercables are touching each other orthe AVR-3806’s rear panel,activating the protection circuit.• AVR-3806 is malfunctioning.• Put the AVR-3806 in a well-ventilated place.• Turn off the power, then wait forthe set to fully cool off beforeturning the power back on.• Check the connections of all thespeaker cables.• Turn off the power and contact aDENON customer service center.7Sound is only producedfrom the centerspeaker.• You are playing a monaural source(TV, AM radio broadcast, etc.) inthe DOLBY/DTS SURROUNDmode.• When playing monaural sources,select a surround mode other thanDOLBY/DTS SURROUND mode.39, 40An image is notprojected with anHDMI connection.• AVR-3806’s HDMI outputterminals and monitor’s inputterminals are not properlyconnected.• No HDMI signal is being input.• The connected monitor equipmentor other equipments do notsupport HDCP.• The output format of theconnected player (HDMI FORMAT)does not matche the supportedinput format of connected monitorequipments.• Check the HDMI connection.• Properly select HDMI signal inputsource.• The AVR-3806 will not outputvideo signal unless the otherequipment supports HDCP.• Check whether the output formatof the connected player (HDMIFORMAT) matches the supportedinput format of connected monitorequipments.1666, 671616The HDMI audio is notoutput.• The AVR-3806 does not play HDMIaudio signals.• The HDMI audio signals are notoutput from the connectedmonitor device.• Set the HDMI audio playbacksetting at the “HDMI In Assign”settings to “AMP”.• Set the HDMI audio playbacksetting at the “HDMI In Assign”settings to “TV”.66, 6766, 67No test tones areproduced.• Surround mode is set to a modeother than Dolby Surround.• Set to Dolby Surround. —No sound is producedfrom surroundspeakers.• Surround mode is set to“STEREO”.• Set to a mode other than“STEREO”. —Symptom Cause Measures Page