TroubleshootingEaton 9130 700/3000 VA UPS User’s Guide 164201718—Rev 7 www.eaton.com/powerquality 86If repair is required, you will be given a Returned Material Authorization (RMA) Number. This number mustappear on the outside of the package and on the Bill Of Lading (if applicable). Use the original packaging orrequest packaging from the Help Desk or distributor. Units damaged in shipment as a result of improperpackaging are not covered under warranty. A replacement or repair unit will be shipped, freight prepaid for allwarrantied units.NOTE For critical applications, immediate replacement may be available. Call the HelpDesk for the dealer or distributor nearest you.