57Section 7 Troubleshooting7.1 Troubleshooting the controllerIf entries are only implemented with a delay or are not accepted fora short time, the delay may be caused by a busy data network.Refer to the troubleshooting section in the sc1000 User Manual.If, in normal operation, problems occur that are apparently causedby the controller, restart the system.After a software update, a system expansion or after an interruptionin the power supply, it may be necessary to set the systemparameters again.Note all the values that are changed or entered so all the necessarydata can be used to configure the parameters again.1. Save all important data.2. Isolate the supply of power and wait for 5 seconds.3. Reapply power to the controller.4. Check all relevant settings.5. If the problem still occurs, contact Technical Support.7.2 Troubleshooting the analyzerIf the complete analysis instrument is not working, check whetherthe humidity sensor has tripped. Fix the damage, dry the humiditysensor and restart the system.If the problems still occurs, contact Technical Support.7.2.1 LED statusTable 9 LED status and definitionLED status Definitiongreen LED No errors of warningsred LED Errororange LED WarningLED flashing No communication with controller7.2.2 Error messagesError displayed Instrument reaction Cause Solution Reset errorTEMP. < 0 °C/ 32 °F? Warms up and goesinto the service stateInstrument was below4 °C (39 °F) on powerupCheck whetherinstrument is frozen(Cleaning solution/sample/reagent/standards/electrode).If necessary usepre-warmed reagents.Thaw electrode, deleteerror. Instrument willthen continue to warmup and startReset error manuallyTEST/MAINT>RESETERROR
