50 Solving monitor problemsSolving monitor problemsIf the problem is... Here’s what to do...Discolored screen 1 Make sure that your monitor controls are adjustedcorrectly.2 Move the monitor away from any equipment thatmight cause magnetic interference; for example, othermonitors, external audio speakers, or microphones.(Some models of the computer come withmicrophones and speakers, which are shielded toprevent magnetic interference.) Turn off the monitor,wait 30 minutes, and then turn on the monitor again.3 Select a new color palette setting. For instructions onworking with color palette settings, see the onlinehelp files that came with the operating system.4 Make sure the monitor cable is correctly and securelyconnected to the system unit.5 If another monitor is available, connect it to yoursystem unit. If the problem is corrected, somethingmay be wrong with your monitor.6 You may need to DeGauss your monitor. If the monitoryou purchased came with a manual DeGauss feature,check the documentation that came with the monitorfor information on how to use this feature.Picture shape on monitorscreen is poorAdjust the monitor controls. For instructions, refer tothe documentation that came with the monitor.If any of these problems continue after taking the actionslisted, refer to the documentation that came with yourmonitor. If you need service, see “HelpWare support andservices” on page 81.