Chapter 9. Management 4938. A summary of the updates to be installed will be displayed, as shown in Figure 9-45. ClickFinish when ready to proceed.Figure 9-45 Summary of firmware to be installed9. Click OK to run the firmware update immediately. The server will need to be rebooted sothe update process can be scheduled if required. Wait for the firmware update process tocomplete, which might take time depending on the number of required updates to beinstalled.9.6 IBM Electronic ServicesElectronic Services is an IBM support approach that is made up of the Electronic ServiceAgent (ESA) and the Electronic Services website.The Electronic Service Agent is a no-charge software tool that gets installed on your systemto monitor events and securely transmit system inventory information to IBM. ESA’s two keyfunctions, automatic hardware problem reporting and service inventory information collection,enable proactive and predictive services, as well as faster problem resolution and callavoidance.ESA tracks and captures machine inventory, hardware error logs, and automatically reportshardware problems to IBM if the server is under a service agreement or warranty. The ESAinventory includes the following information: Your support contact information, including names, phone numbers, and email addresses System utilization Performance data System failure logs Part feature codes, part number, part serial number, and part locations Software inventory, including operating system applications Program temporary fixes (PTFs), including the maintenance levels and configurationvalues
