Nortel 2100 Fundamentals

Also see for Meridian SL-100: User guide User guide Reference guide Product guide Reference manual

Contents

Nortel 2100 Fundamentals Manual pdf 50 page image

50 Installation and configurationPrompt Response DescriptionCUST xx Customer number.CLS FLXAVCE,WTAFLXA = Flexible Voice/Data Allowed.VCE = Voice.WTA = Warning Tone Allowed.ACD agent (Use FLXA).KEY 0 ACDACD DN plus CLI plus position ID.KEY 1 SCR Line key.KEY 2 NRD Not ready key.KEY 3 MSB Make set busy key.KEY 4 TRN Call transfer key.KEY 9 CHG Change key. Use with CDR and billing feature.Note: The administrator should consider chairperson dial-out restrictions through the ICB ports toprevent international dial-out.The number of virtual ACD agents of the ACD queue is equal to the numberof ICB ports. For example, if 12 ports are enabled, define 12 ACD agents. Ifthe TN for the ICB card is specified as 28 0 6, then TNs for the 12 agentsare specified as 28 0 6 0 through 28 0 6 11.Note: Agent IDs must be consecutive (for example, 2000-2031).Figure 10 "LD 20 ICB configuration" (page 51) shows a sample LD 20printout of a built ICB port.Nortel Communication Server 1000/Communication Server 2100 Solution/Meridian SL-100Nortel Integrated Conference Bridge: Service Implementation FundamentalsNN43001-558/555-4001-135 01.02 StandardICB Release 4 20 June 2007Copyright © 2007, Nortel Networks.