108 Chapter 9 CallPilot operationsN0025636 02Changing the Operator default extensionWhen callers request to speak to your company Receptionist or Operator, CallPilot transfers thecall to the Operator’s extension. You can change the receptionist or designated Operator extensionnumber. Callers can request to speak to your company receptionist or designated Operator if theAutomated Attendant voice prompt announces the option and the Operator Status is set to Yes.To change the Operator default extensionCallers who request the Operator are transferred to the new extension. If the Operator does notanswer, the call is transferred to the General Delivery Mailbox.Setting the Business StatusThe Business Status setting overrides the Morning, Afternoon, and Evening Greeting Tables.If you set the Business Status to Yes, greetings are played according to the time scheduled in theGreeting Tables. For example, if Business Status is set to Yes, the Morning, Afternoon andEvening Greetings play automatically according to the start times programmed in the GreetingTables.When the receptionist sets the Business Status to No at the end of the business day or prior to theweekend, the Non-business hours Greeting plays until the receptionist sets the Business Status toYes.Have the receptionist or designated Operator change the Business Status to Yes in the morningwhen your company opens. At the end of the business day, have the Receptionist or designatedOperator set the Business Status to No.1 Press ≤·°¤.2 Enter the Operator password and press OK.3 Press NEXT until you see the display in step 4.4 Press CHNG.5 Enter the Operator extension.6 Press ® to end the session.Pswd:RETRY OKAtdt avail: YCHNG NEXTAtdt: xxxCHNG OKExt:RETRY QUITAtdt: xxxCHNG NEXT
