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Nortel CallPilot 150 Installation And Maintenance Manual

Also see for CallPilot 100: Installation and MaintenanceAdministration guideQuick start guideAdministration guideUser manual

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Contents
  1. P0604218
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Preface
  7. About the buttons on your telephone
  8. USA and Canada
  9. Technical Support - CTAS
  10. How to use this guide
  11. How the instructions are presented
  12. System overview
  13. Compatibility
  14. PCMCIA slots
  15. Voice message storage
  16. Preparing to install the CallPilot 100/150
  17. Managing the CallPilot system
  18. Installing CallPilot 100/150
  19. Connecting the CallPilot 100/150
  20. Figure 3 CallPilot 100/150 connections
  21. CallPilot 100/150 LEDs
  22. Initializing the CallPilot 100/150
  23. Initializing CallPilot 100/150 using CallPilot Manager
  24. Connecting to the CallPilot 100/150
  25. Changing the IP address using an Ethernet crossover cable
  26. Running the Quick Install Wizard
  27. Initializing CallPilot 100/150 using a telephone
  28. Configuring the CallPilot 100/150 initial parameters
  29. Language Configuration Utility
  30. Password administration
  31. Resetting the operator password
  32. Resetting the Mailbox passwords
  33. Resetting the Call Center Administrator password
  34. Backing up and restoring CallPilot
  35. Restoring the CallPilot information
  36. Retrieving the CallPilot log files
  37. Upgrading CallPilot 100/150
  38. Upgrading the message storage
  39. Troubleshooting
  40. CallPilot 100/150 does not function at all
  41. The Power-on Diagnostics fail
  42. CallPilot 100/150 Feature Codes are inactive
  43. CallPilot 100/150 does not reboot following **STARTUP
  44. Time on the CallPilot 100/150 does not match the time on the telephone system
  45. Modem Access
  46. Creating a Dial-Up Networking connection
  47. Creating a Dial-Up Networking connection on Windows NT 4.0
  48. Configuring the Dial-Up Networking TCP/IP parameters on Windows NT 4.0
  49. Creating a Dial-Up Networking connection on Windows 2000 or Windows XP
  50. Installing the Nortel Networks Modem Configuration Utility
  51. Enabling the CallPilot modem
  52. Changing the modem access password using a telephone
  53. Connecting to the CallPilot system
  54. Configuring your modem for normal modem connections
  55. Norstar Directory Numbers
  56. Programming CallPilot 100/150 DNs to memory buttons
  57. Glossary
  58. Features of CallPilot
Nortel CallPilot 150 Installation And Maintenance Manual Manual pdf 80 page image
80 Norstar Directory NumbersP0604218 02Table 13 Modular ICS 6-port cartridge DNsProgramming CallPilot 100/150 DNs to memory buttonsAs a troubleshooting aid, it is helpful to program the CallPilot 100/150 DNs to appear on thememory buttons of a Norstar telephone.After you have determined the CallPilot 100/150 DNs, program them onto memory buttons withindicators.When the CallPilot 100/150 DNs are programmed to memory buttons, it is easy to monitorCallPilot 100/150 traffic levels, and determine if any CallPilot 100/150 ports are not functioning.Station ports B1 DNs B2 DNs Module number101 - 132 221 - 252 349 - 380 KSU #1301 - 316 253 - 268 381 - 396 TM #3401 - 416 269 - 284 397 - 412 TM #4501 - 516 285 - 300 413 - 428 TM #5601 - 616 301 - 316 429 - 444 TM #6701 - 716 317 - 332 445 - 460 TM #7801 - 816 333 - 348 461 - 476 TM #8201 - 248 001 - 048 KSU #2801 - 812 049 - 060 TM #8701 - 712 061 - 072 TM #7601 - 648 073 - 084 TM #6501 - 512 085 - 096 TM #5401 - 412 097 - 108 TM #4301 - 312 109 - 120 TM #3
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This manual is suitable for:
CallPilot 100CallPilot 150
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