60 Chapter 6 Using CallPilot Manager to monitor hardwareComponentStart,stop?Courtesystop?Diagnosticsavailable?Replaceable?Call channels Yes Yes No NoDS30X link Yes No No NoNote: The MGate card and DS30X cable are replaceable. If you are havingproblems with the DS30X link, determine if either one or both of those items arecausing the problem and need to be replaced.Viewing component statesView a component state to determine the general condition of thecomponent, including whether the component is disabled or off duty. Thecomponent state is shown in the Maintenance section of the Maintenancescreen.Component statesYou can determine the state of a component by looking at the State boxin the Maintenance section.State DescriptionActive The component is working and currently involved inprocessing a call.Disabled The diagnostic failed.Idle The component is working but not currently involvedin processing a call.InTest A diagnostic is running on the component.Loading The component has been started, which takes it outof the Off Duty state.This state occurs quickly and is immediately followedby Idle.No resources The hardware required for the component to operate isnot installed or is not operating properly.Not Configured The component is not configured in CallPilot.For example, a multimedia channel is not being usedbecause it was not allocated in the ConfigurationWizard.Off Duty The component has been stopped.Remote Off Duty The component has been taken out of service at theswitch.Nortel CallPilot703t Server Maintenance and DiagnosticsNN44200-702 01.03 Standard5.0 3 April 2007Copyright © 2007, Nortel Networks Nortel Networks Confidential.
