62 Chapter 6 Using CallPilot Manager to monitor hardwareStarting and stopping componentsWhen you stop a component, you take it out of service and prevent it fromoperating. You must stop a component before you can replace it (if thecomponent is replaceable) or run a diagnostic test on it.To bring an out-of-service component back into service, you must start it.Start and stop components from the Maintenance section on theMaintenance screen.ATTENTIONNortel recommends that, if possible, you courtesy stop a component. Courtesystop is available only at the individual channel level.To courtesy down CallPilot, use the following:• Multimedia Monitor - to courtesy stop a range of multimedia channels• Channel Monitor - to courtesy stop a range of call channels:— DS30X channels (also known as DS0 channels)Stop versus Courtesy stopThe following two methods of taking a component out of service allow you tochoose how active calls are affected:Courtesy stopA Courtesy stop is the recommended way to take the component out ofservice only after the component has finished processing an active call.Courtesy stop is preferred over a regular Stop.• If the component is processing a call, the call is not dropped; thecomponent remains active until the call is finished.• If the component is not in use, it is taken out of service immediately.StopA Stop takes the component out of service immediately, regardless ofwhether the component is currently processing calls. All active calls aredropped. Perform a Stop only when severe problems affecting a largenumber of incoming calls occur or if your organization determines a specialneed for it.Components that can be started and stoppedThe following components can be started and stopped when connected toa Meridian 1* or CS 1000* switch:Nortel CallPilot703t Server Maintenance and DiagnosticsNN44200-702 01.03 Standard5.0 3 April 2007Copyright © 2007, Nortel Networks Nortel Networks Confidential.
