MAKE SURE THE PRINTER HAS SUFFICIENT MEMORYFree up additional printer memory by scrolling through the list of held jobs and deleting some of them.Job takes longer than expected to printThese are possible solutions. Try one or more of the following:REDUCE THE COMPLEXITY OF THE PRINT JOBEliminate the number and size of fonts, the number and complexity of images, and the number of pages in thejob.C HANGE THE PAGE P ROTECT SETTING TO O FF1 Make sure the printer is on and Ready appears.2 On the home screen, touch .3 Touch Settings.4 Touch General Settings.5 Touch the down arrow until Print Recovery appears.6 Touch Print Recovery.7 Touch the right arrow next to Page Protect until Off appears.8 Touch Submit.9 Touch .Job prints from the wrong tray or on the wrong paperC HECK THE PAPER TYPE SETTINGMake sure the paper type setting matches the paper loaded in the tray:1 From the printer control panel, check the Paper Type setting from the Paper menu.2 Before sending the job to print, specify the correct type setting:• For Windows users, specify the type from Print Properties.• For Macintosh users, specify the type from the Print dialog.Incorrect characters printMAKE SURE THE PRINTER IS NOT IN H EX T RACE MODEIf Ready Hex appears on the display, then you must exit Hex Trace mode before you can print your job. Turn theprinter off and back on to exit Hex Trace mode.Troubleshooting260
