C HECK THE PAPER SIZE SETTINGMake sure the paper size setting matches the paper loaded in the tray:1 From the printer control panel, check the Paper Size setting from the Paper menu.2 Before sending the job to print, specify the correct size setting:• For Windows users, specify the size from Print Properties.• For Macintosh users, specify the size from the Page Setup dialog.Cannot scan from a computerThese are possible solutions. Try one or more of the following:C HECK THE DISPLAY FOR ERROR MESSAGESClear any error messages.C HECK THE POWERMake sure the printer is plugged in, the power is on, and Ready appears.C HECK THE CABLE CONNECTIONSMake sure the network or USB cable is securely connected to the computer and the printer.Solving fax problemsCaller ID is not shownContact your telecommunications company to verify that your telephone line is subscribed to the caller ID service.If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settingsavailable: FSK (pattern 1) and DTMF (pattern 2). The availability of these settings by way of the Fax menu dependson whether your country or region supports multiple caller ID patterns. Contact your telecommunications companyto determine which pattern or switch setting to use.Cannot send or receive a faxThese are possible solutions. Try one or more of the following:C HECK THE DISPLAY FOR ERROR MESSAGESClear any error messages.C HECK THE POWERMake sure the printer is plugged in, the power is on, and Ready appears.Troubleshooting266