Clear any paper you see.THERE IS TONER IN THE PAPER PATHContact Customer Support.Toner fog or background shading appears on the pageThese are possible solutions. Try one or more of the following:THE PRINT CARTRIDGE MAY BE DEFECTIVEReplace the print cartridge.THE CHARGE ROLLS MAY BE DEFECTIVEReplace the charge rolls.THERE IS TONER IN THE PAPER PATHContact Customer Support.Toner rubs offThese are possible solutions. Try one or more of the following:C HECK THE PAPER TYPE SETTINGMake sure the paper type setting matches the paper loaded in the tray:1 From the printer control panel, check the Paper Type setting from the Paper menu.2 Before sending the job to print, specify the correct type setting:• For Windows users, specify the type from Print Properties.• For Macintosh users, specify the type from the Print dialog.C HECK THE PAPER T EXTURE SETTINGFrom the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in thetray.Troubleshooting283