8 Touch Submit.9 Touch .Solving copy problemsCopier does not respondThese are possible solutions. Try one or more of the following:C HECK THE DISPLAY FOR ERROR MESSAGESClear any error messages.C HECK THE POWERMake sure the printer is plugged in, the power is on, and Ready appears.Scanner unit does not closeMake sure there are no obstructions:1 Lift the scanner unit.2 Remove any obstruction keeping the scanner unit open.3 Lower the scanner unit.Poor copy qualityThese are some examples of poor copy quality:• Blank pages• Checkerboard pattern• Distorted graphics or pictures• Missing characters• Faded print• Dark print• Skewed lines• Smudges• Streaks• Unexpected characters• White lines in printThese are possible solutions. Try one or more of the following:C HECK THE DISPLAY FOR ERROR MESSAGESClear any error messages.Troubleshooting262
