Oki OKIFAX 5400 User Manual

Also see for OKIFAX 5400: Service guide Handbook Quick reference Garantie, réglementation et spécifications Référence rapide

Contents

Oki OKIFAX 5400 User Manual Manual pdf 100 page image

94User’s GuideProblem checklistYour fax machine is a complex machine with many features and functionswhich allow it to operate in different ways. Many problems you experiencemay be due to improper programming. If you are experiencing a problem,read through the list of problems and solutions before calling yoursupplier.Your telephone does not ring if your fax machine is set tel/faxanswering mode and the incoming call is a voice call. This is normal. Inthe tel/fax answering mode, your fax machine answers the incoming calland detects if the call is a voice call or a fax call. If the call is a voice call,your fax machine will ring, but your telephone will remain silent. It isrecommended that you only use tel/fax answering mode if your telephoneis located near the fax machine.The display is blank. Check that the power switch is on. Check the powercord to make sure that it is firmly plugged in. Check your wall outlet tomake sure that it has power.Nothing happens when you press the control panel keys. Turn the faxmachine off, wait 10 seconds, then turn it on again.The display tells you to replace paper even though there is paper in thepaper cassette. Take the paper cassette out and make sure that the paperis firmly stacked in the tray. Push the paper firmly under the plastic tabson the edge of the tray. Check for a paper jam in the fax machine.Your documents jam. Check the document for wrinkles, tears or otherdamage. Make sure there are no staples or paper clips and that the paper isclean and dry. Make sure the document is not wider than your fax machinecan load. Try making a copy of the document on a photocopier and faxingthe copy.Your fax machine will not dial. Check the power cable and wall outlet.Make sure that your telephone line (not your external telephone orhandset) is connected to the LINE outlet on the back of your fax machine.If you have an external telephone connected, lift the handset and check fora dial tone. If you do not have an external telephone connected, press theHook/V. Request key and check for a dial tone. If you do not hear one,there may be a problem with your telephone line. If you do hear a dial tone,your fax machine may be using the wrong dialling method (pulse or tone)for your area. If you hear changing tones instead of dialling pulses and youknow that your area uses pulse dialling, refer to the MF(TONE)/DP(PULSE) dial parameter setting in Programming. If your fax machineis connected to a PBX, make sure you have programmed to work with aPBX (see Connecting to a PBX in Installation).