HotSync problems397HotSync problemsProblem SolutionI cannot perform a HotSyncoperation. What should I checkto make sure I am doing itcorrectly?n Make sure the HotSync cradle is connected securely.On a Windows computer try these steps:1. Check the Windows system tray to make sure theHotSync Manager is running. If it is not, open PalmDesktop software.2. Make sure you selected Local USB or Local Serial, asappropriate, from the HotSync Manager menu.3. If you are using the serial cradle, make sure you selected thecorrect serial port on the Local tab in the Setup dialog box.It should be set to the port where you connected theHotSync cradle.On a Mac computer, try the following:n Make sure HotSync Manager is enabled. If it is not, double-click the HotSync Manager icon in the Palm folder andenable HotSync Manager on the HotSync Controls tab.I can't perform a networkHotSync operation using mywireless LAN.n Make sure you are connected to your wireless LAN bychecking your Signal Status. This can be found within theWi-Fi Preferences or from the command bar. See “Turningthe 802.11b radio on and off” in Chapter 18.n Make sure the PC selected for Network HotSync is your PC.See “Performing a wireless network HotSync operation” inChapter 17.I can't find my PC whileattempting a network HotSyncoperation.You can enter your computer name manually by tappingOther within Network HotSync setup and enter your PC'sname or IP address. To find the name or IP address of your PC,consult with your network administrator or your computerdocumentation for instructions. For more information aboutmanually adding a PC, see “Performing a wireless networkHotSync operation” in Chapter 17.I performed a HotSyncoperation, but one of myapplications did notsynchronize.n On a Windows computer, click the HotSync Manager andchoose Custom. Check that the correct conduit is active.n On a Mac computer, double-click the HotSync Managericon . From the HotSync menu, choose Conduit Settings.Select your username from the User pop-up menu, andcheck that the correct conduit is active.
