Panasonic KX-HNB700 User Manual

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Contents

Front door camera and outdoor camera featuresRefer to the following after checking the general troubleshooting information described in “Generalinformation”, Page 135.[Camera update failed] is displayedR An error occurred while updating the camera.→Fully charge the camera and try again.I fully charged the camera (the charging LED indicator is lit in red), but its operation time seemsto be shorter than usualR The temperature of the location where the camera is being used is too low.→Use the camera in a location with a higher temperature.The camera will not charge (the charging LED indicator blinks quickly in red)R You are charging the camera in a location outside of the camera’s specified charging temperatures.→Charge the camera in a location with a temperature between 5 °C and 40 °C (41 °F and 104 °F).No sound is heard in camera recordingsR If is displayed next to the recording in the recording list, the system is configured to not record audiowhen recording camera images.→Change the [Recording with Sound] setting ( “Recording sound”, Page 96).R The volume is turned down on your mobile device.→Adjust the volume of your mobile device.Colors in camera images appear different from normalR The camera is aimed at a dark location, or it is nighttime.→If there is not adequate light to illuminate the subject, such as at night, the camera switches to nightvision mode depending on the settings ( “Using night vision”, Page 96). In this case, colors mayappear different from normal.Colors in front door camera images appear washed outR Lighting conditions are poor or inconsistent.→Adjust the camera’s brightness ( “Changing the brightness”, Page 97).→Place the camera in a different location or position.Condensation forms on the cameraR Extreme temperature changes are causing condensation to form.→Wipe the outer surface of the camera with a soft dry cloth.→Use the camera in a location that does not have extreme temperature changes.There is a long delay when talking to the camera while away from homeR Your mobile device’s network connection is slow or congested.→Wait for network traffic to decrease.→Lower the [Frame Rate] setting ( “Changing the frame rate”, Page 97).Images are poor at night when the camera is installed in front of a windowR Night vision mode is causing images to have poor quality.→Turn off night vision mode ( “Using night vision”, Page 96).LEDs light at nightR Night vision mode is enabled and automatically turns on LEDs at night.→Turn off night vision mode or set it to [Monochrome] ( “Using night vision”, Page 96).Note:R Turning off night vision mode will reduce the visibility of images at night.147Troubleshooting