Panasonic KX-VC300CN User Manual

Also see for KX-VC300CN: Installation manual

Contents

Problem Cause and SolutionThe orientation of the imageand sound do not match (thevoice of a person on a side ofthe screen comes from theopposite side’s speaker, etc.).• The speakers are not properly positioned.→ Position speakers on either side of the display and check that the left/right wiring is correct. If you place the display at the front of the roomand the speakers at the back, the microphone’s left/right spatialdirection may be reversed, and the orientation of the image and soundwill not match.• The speakers of the other party are not properly positioned.→ Ask the other party to position speakers on either side of the display.When the MIC position is set automatically, if the other party places thedisplay at the front of the room and the speakers at the back, themicrophone’s left/right spatial direction may be reversed, and theorientation of the image and sound will not match.• The MIC positions set manually by the other party are incorrect.→ Ask the other party to confirm the manual settings of their MIC positions.When setting the MIC position manually, the left/right orientation shouldmatch the left/right channels as viewed from the side of the main videocamera. When the MIC position is set to "Center stereo", make surethat it is placed with its connector facing the display (Page 92).System SettingsProblem Cause and SolutionThe settings of the unit cannotbe changed.• A video conference call is in progress.→ Make settings after ending the current video conference call.• A video conference call is incoming.→ A dialogue box will be displayed asking whether to answer the call.Press [End] to disconnect the incoming call, and then configure thesetting on the unit.→ If a video conference call is received when editing settings on the unit,a dialogue box will be displayed asking whether to answer the callwithout saving the settings, and you will temporarily be unable to editthe settings. To continue editing, reject the call.If These Messages AppearMessage Cause and SolutionCall FAILED. Please changethe encryption setting from"On" to "Off" on the other partyand try again.• The encryption settings do not match those of the other party in a videoconference call.→ Have the other party change the encryption setting from "ON" to"OFF".Check the Main Cameraconnection.• A cable or cord is not properly connected.→ Check that all cables to the unit are connected properly (Page 16).• The signal input from the main video camera is invalid.→ A valid signal cannot be received from the connected main videocamera. Contact your dealer.User Manual 129Additional Information