128Troubleshooting (continued)Symptom Cause and remedial action ReferencepagesThe images appear jerkywhen the 1080/29.97PsFor 1080/25PsF format isselected● Operation is problem-free. What happens with the PsF (progressive segmented frame) systemis that the same images as the progressive system are output byrecording the same images in field 1 and field 2 so that the resultingimages may appear somewhat jerky.–––Something is wrongwith the coloring of thepictures● Activate the ATW (Auto tracking white adjustment) function. P.19● In some situations, the proper colors may not be reproducedusing the ATW function. In cases like this, proceed with the white balance adjustment.P.17 to 20The pictures are too lightor too dark● Either select the auto setting for the iris or select the manualsetting and adjust the iris manually. P.14The images are in blackand white● Is Night mode established? In Night mode, the images are output in black and white.P.36, P.38,P.75The auto white balanceadjustment (AWB) doesnot work● Is Night mode established? The auto white balance adjustment (AWB) cannot be used in Nightmode.P.17 to 19,P.36, P.38,P.75● Is the scene mode set to [Full Auto]? ATW is performed in Full Auto mode. P.9The screen isexcessively brightin Night mode ● In Night mode, the iris is set to open as a measure to preventvideo spying. Adjust the brightness at the light source.P.36, P.38,P.75The iris cannot beoperated in Night modeThe subjects appeardistorted● Since this camera uses a MOS image device, the shooting timingdiffers slightly at the top left and bottom right of the screen.This means that if a subject has moved quickly across in front ofthe camera, it may appear slightly distorted.This is not a malfunction.–––When the flash is firedduring shooting, onlythe top or bottom of thescreen becomes lighter● With a MOS image sensor, the shooting timing differs slightlybetween the top left and bottom right of the screen.This means that when the flash is fired, the bottom of the screenwill become lighter in the field concerned and the top will becomelighter in the next field.This is not a malfunction.–––