133Symptom Cause and remedial action ReferencepagesWhen multiple webbrowsers are running todisplay H.264 images,images from multiplecameras appearsequentially in a singleweb browser.[When using Windows]● This may occur depending on the combination of the personalcomputer’s display adapter and the driver. If this occurs, update the first display adapter to the latest version.If this does not resolve the problem, adjust the hardware acceleratorfunction as follows.This section describes the procedure for Windows 7 as an example.Changing the settings may not be possible, depending on yourenvironment.A Right-click on the desktop, and select [Screen Resolution] fromthe menu.B Click [Advanced settings].C Select the [Troubleshoot] tab, and click [Change setting].D If the [User Account Control] dialog box appears, click [Yes].(When logged on with an account other than an administratoraccount, enter the password (and user name if necessary), andclick [Yes].)E Change to [Hardware acceleration] setting to [None] at the farleft, and click [OK].–––An unnecessary statusbar or scroll bar isdisplayed on the pop-upwindow● Open the security settings screen for Internet Explorer, and select[Internet].Click the [Custom level] button, set [Allow script-initiatedwindows without size or position constraints] to [Enable] under[Miscellaneous], and click the [OK] button. When the warningwindow appears, click the [Yes] button.–––The images do not fit theframe used for display● If a setting more than 120 DPI has been selected as the image DPIsetting, the images may not be displayed correctly. Right-click on the desktop of the personal computer, click [ScreenResolution] [Make text and other items larger or smaller], andselect [Smaller - 100% (default)].–––● If a setting other than 100 % has been selected as themagnification level used for the zoom function of InternetExplorer, the images may not be displayed properly. Select [View] [Zoom] in the menu bar of Internet Explorer, andclick [100%].–––An unnecessary scrollbar is displayed, thelayout of the screen isdistorted, the screentabs are not displayed,or some buttons on thescreen do not operate● Select [Tools] - [Compatibility View Settings] in the menu bar ofInternet Explorer, disable compatibility view for the unit. –––Troubleshooting (continued)