Pantum M6700 Series User Manual

Also see for M6700 Series: Faq Installation manual User guide Faq Faq

Contents

Pantum M6700 Series User Manual Manual pdf 133 page image

14.2.Software FailureProblem SolutionThe printer icon will not be displayedin the “Printer and fax” folder.Reinstall the printer driver. Ensure that the USBinterface cable and theThe printer is in Ready mode but itwill not perform any print job.If the failure still exists after restarting the Make surethe network cable of USB cable is connectedcorrectly.Failed to install the driver Check whether the print spooler service is enabled.Check the power supply and the connection of theprinter.The driver cannot be used if the IPaddress of the printer has beenchangedModify the port IP address of the printer driver.If the above method does not work, please reinstallthe printer driver.It is recommended that a fixed IP address should beset to the network printer.In the DHCP network, it is recommended to bind theIP address with the MAC address of the printer.14.3. Error MessageCause MeasureError MessageThe laser toner cartridge isinstalled incorrectly or lasertoner cartridge is damaged.The laser toner cartridge is installedcorrectly or new laser tonercartridge is replaced.Toner Low (this promptis displayed togetherwith the standbypicture alternately.)The toner in cartridge runslow.Please replace with a new tonercartridge.As the toner is low, it isnot available to acceptthe printing job (thisprompt is displayedtogether with thestandby picturealternately.)If the toner in cartridge runslow, the printing of fax jobreceived cannot beexecuted. (Normal in faxsending, file printing,copying and scanning.)Please replace with a new tonercartridge or find out the " Low inToner, Continue to Print" optionamong the fax receiving settingoptions and then set it as "On" forcontinuous printing.(Note: once the printer detects thatthe toner in cartridge doesn't runlow during booting or opening andclosing its cover, it will set the "Lowin Toner, Continue to Print" optionenabled before by user back to“Off”.)Toner cartridge lifeexpired.The toner in cartridge runsout.Please replace with a new tonercartridge.Feed jam The print paper is loadedincorrectly. The paper isoutside of the specificationrange.Please correctly load the printpaper.No Laser TonerCartridge Detected120