1 – IntroductionFeatures1-2 PRELIMINARY IS0053302-00 7Q1.3Features■ Compliance with PCI Local Bus Specification revision 2.2 and PCI-XSpecification revision 1.0a■ Supports the IETF iSCSI standard, with soft upgrades as the standard evolves■ 32/64-bit, 33/66/133-MHz universal PCI-X■ 1-Gbps, full-duplex Ethernet■ Complete TCP/IP protocol off-load■ iSCSI initiator and target modes■ RJ45 Gigabit Ethernet connector (QLA4010C HBA)■ Small form factor (LC) fiber optic connector (QLA4010 HBA)1.4Technical SupportCustomers should contact their authorized maintenance provider for technicalsupport of their QLogic switch products. QLogic-direct customers may contactQLogic Technical Support; others will be redirected to their authorized maintenanceprovider.Visit the QLogic support Web site listed in section 1.4.3 for the latest firmware andsoftware updates.1.4.1AvailabilityQLogic Technical Support is available from 7:00 AM to 7:00 PM Central StandardTime, Monday through Friday, excluding QLogic-observed holidays.1.4.2TrainingQLogic offers certification training for the technical professional for both theSANblade™ HBAs and the SANbox switches. From the training link atwww.qlogic.com, you may choose Electronic-Based Training or schedule anintensive "hands-on" Certification course.Technical Certification courses include installation, maintenance andtroubleshooting QLogic SAN products. Upon demonstrating knowledge using liveequipment, QLogic awards a certificate identifying the student as a CertifiedProfessional. The training professionals at QLogic may be reached by email attech.training@qlogic.com.
