T r o u b l e s h o o t i n gC h a p t e r 6 : T r o u b l e s h o o t i n g v 6-29Paper Jams Your printer has been designed to provide reliable, trouble-free operation. Nonetheless, you may experience anoccasional paper jam.When the printer detects a misfeed or a paper jam, theprinting process is halted, and a Control Panel message isdisplayed.After the paper jam has been cleared, the printer will resumeoperation to complete the print job. Set the Jam Recoveryoption to On to guarantee that pages in the print enginewhen the jam occurs will be reprinted. Refer to the section“Memory Considerations” (page 1-11).What Causes aPaper Jam?Paper jams occur most often when:• The throughput paper stock does not meet specification.See Chapter 2: Paper Handling.• The paper stock is in poor condition.• The paper stock has been improperly loaded into thepaper trays.• The printer needs cleaning.• Printer parts are worn and need to be replaced.ClearingPaper JamsTable 6.4 on page 6-30 lists the types of paper jams that mayoccur. If you see a Control Panel message that indicates apaper jam, find the message in the left-hand column andperform the accompanying steps to clear the paper jam.CautionBe careful not to touch any of the components inside theprinter when removing jammed paper. They may be very hot.hapter6.frm Page 29 Friday, July 11, 1997 8:20 PM
