T a b l e o f C o n t e n t siv v D o c u P r i n t 4 5 1 7 U s e r G u i d eChapter 6 Troubleshooting .................................................................... 6-1Printer Operation Problems ................................................. 6-2Control Panel Messages ........................................................ 6-6Paper Jams ........................................................................... 6-28What Causes a Paper Jam? .............................................. 6-28Clearing Paper Jams ........................................................ 6-28Print Quality Problems ........................................................ 6-35Appendix A Ordering Printer Options ................................................... A-1Appendix B Replacing Consumables ....................................................... B-1Replacing the EP Cartridge .................................................. B-2Replacing the Fuser Cartridge/BTR ...................................... B-5Appendix C Installing and Removing Printer Options ........................ C-1Precautions ............................................................................ C-3Memory SIMMs ..................................................................... C-4Installing a Memory SIMM ................................................ C-5Removing a Memory SIMM ............................................... C-8PostScript SIMM .................................................................. C-10Installing a PostScript SIMM ............................................ C-10Removing a PostScript SIMM .......................................... C-13Hard Drive ........................................................................... C-16Installing the Hard Drive ................................................. C-16Removing the Hard Drive ................................................ C-19Duplex Module ................................................................... C-21Installing the Duplex Module ......................................... C-21Removing the Duplex Module ........................................ C-23500-sheet Paper Deck and Cassette ................................... C-24Installing One 500-sheet Paper Deck and Cassette ....... C-24Installing Two 500-sheet Paper Decks and Cassettes .... C-27Removing a 500-sheet Paper Deck and Cassette ........... C-31ontents.frm Page iv Friday, July 11, 1997 8:11 PM