Xerox PHASER 5400 Advanced Features And Troubleshooting Manual

Also see for PHASER 5400: User guide Technical instructions Quick install guide Manual Installation instructions

Contents

86 Xerox Phaser 5400 Laser PrinterTroubleshootingDiagnostic LED flash sequencesWhen the printer is powered ON, it runs a sequence of self test diagnostics. Some failuresare detected in these tests and are identified by a flashing sequence indicated on thesystem controller diagnostic LED located on the controller board at the rear of the printer.Flash sequence Description and corrective action1 flash —1 second — 1 flashÖetc. A System controller CPU fault has occurred. Contact your Customer Support Center.2 flashes — 1 second — 2flashesÖetc.A Base RAM fault has occurred. Contact your Customer Support Center.3 flashes — 1 second — 3flashes…etc.A ROM fault has occurred. Contact your Customer Support Center.4 flashes — 1 second — 4flashes…etc.An ASIC or timer fault has occurred. Make sure the controller board is firmly seated. If the problem is not resolved, contact your CustomerSupport Center.5 flashes — 1 second — 5flashes…etc.A resolution enhancement self-test fault has occurred. Contact your Customer Support Center.6 flashes — 1 second — 6flashes…etc.A communications ports internal loopback test fault hasoccurred. Contact your Customer Support Center.8 flashes —1 second — 8 flashes...etc. A system controller to print engine fault has occurred. Make sure the controller board is firmly seated. If problem is not resolved, contact your Customer SupportCenter.9 flashes — 1 second — 9 flashes...etc. A hard disk failure has occurred. Make sure the hard drive is firmly seated on the ControllerBoard. If problem is not resolved, contact your Customer SupportCenter.10-12 flashes — 1 second — 10-12flashes…etc.A slot DIMM1 - DIMM3 fault has occurred:10 flashes = DIMM1 fault11 flashes = DIMM2 fault12 flashes = DIMM3 fault Power OFF the printer, remove and reinstall the DIMM, andPower ON the printer. If still flashing at Power ON, replace the DIMM.15 flashes — 1 second —15flashes...etc.An image enhancement fault has occurred. Contact your Customer Support Center.