Xerox PHASER 5400 Advanced Features And Troubleshooting Manual

Also see for PHASER 5400: User guide Technical instructions Quick install guide Manual Installation instructions

Contents

72 Xerox Phaser 5400 Laser PrinterNetworkingWindows NT 4.x troubleshooting (TCP/IP)This troubleshooting section assumes: You have loaded a Phaser 5400 printer PCL or PostScript print driver. You have printed and retained a current copy of the Configuration Sheet.1. Verify these items in the Ethernet Menu area of the Configuration Sheet: IP Address Resolution is set to DHCP, control panel, or RARP/BOOTP(depending on your network configuration). Current IP Address is set correctly. (Note this address if it is assigneddynamically.) Subnet Mask is set correctly (if used). Default Gateway is set correctly (if used).Check the LPR and AppSocket settings and verify they are set as desired. Thesesettings are not critical to operation but provide some security and usability features.2. Verify the PDL in the Ethernet Menu area of the Configuration Sheet: Interpreters: Auto, PCL or PostScript (depending on your driver).3. From the server desktop, use the right-mouse button and select NetworkNeighborhood. With the left-mouse button, select Properties from the cascade menu.4. The Network dialog should appear. Select the Protocols tab.5. Check the list of installed network protocols for the following item: TCP/IP Protocol6. If you have elected to run CentreWare DP, you must have loaded Novell NetWareClient 32 and a NWLink IPX/SPX Compatible transport protocol component. Youmay also discover printers that have been assigned a TCP/ IP address.7. As required, click Add and install any components not listed and restart the system.8. Once rebooted, select the Start button and Settings, then select the Printers folder.The printers window should appear.9. Verify that you have loaded and selected the correct driver for your printer.10. Right-mouse-click on the printer icon and select Properties.11. Select the Ports tab.12. Verify that the IP Address in the Print to the following port list is the same as the onefrom the Configuration Sheet. If necessary, re-select the TCP/IP number used for yourprinter.13. Start an application and send a print job to the printer. If the printer still does notprint, refer to the Xerox web site at: www.xerox.com/officeprinting/support.