3-24 Xerox Internal Use Only Phaser 6000/6010 and WC 6015 MFPError Messages and CodesError Code TroubleshootingADF JamThere is a jam at the ADF.Applicable Error• 005-121: ADF JamInitial Actions• Cycle printer power.• If the problem persists, use the following procedure.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack Map References■ IP Board, PL7.1.9■ ADF Assembly, PL8.1.1■ ADF Cover, PL8.1.3■ ADF Separator Pad, PL8.1.4■ “Map 2 - WorkCentre 6015 MFP” onpage 10-22■ “WorkCentre 6015 MFP Scanner” onpage 10-33Troubleshooting Procedure TableStep Actions and Questions Yes No1 Is the ADF closed against thedocument glass completely?Go to step 2. Close the ADFcompletelyand go tostep 2.2 Does the error persist? Go to step 3. Complete.3 Reseat P/J1, P/J6, and P/J16 on theIP Board.Does the error persist?Go to step 4. Complete.4 Does the ADF feed the document? Go to step 5. Go to step 7.5 Open the ADF Cover and check thedocument path.Is there foreign substance on thedocument path?Remove theforeignsubstance. Goto step 6.Go to step 7.6 Does the error persist? Go to step 7. Complete.7 Clean the ADF feed rollers.Do the feed rollers rotate smoothly?Go to step 8. Replace theADF(page 8-37).
