Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-35Error Messages and CodesInstall or Reseat Transfer RollerThe printer does not detect the presence of the Transfer Roller.Applicable Status Code:Code 213: Install or Reseat Transfer RollerInitial Actions:■ Ensure the CTD (ADC) Sensor is clean and the Transfer Roller is installedcorrectly.■ Cycle printer power.■ If the problem persists, follow the procedure below.Troubleshooting Procedure TableStep Actions and Questions Yes No1 Check the following for evidence offault or damage:■ Imaging Unit PL6.1.1■ CRUM Connector PL7.1.4Is there any damage?Replace anydamaged parts.Go to Step 2.2 Replace the Imaging Unit.Does the error persist?Go to Step 3. Complete3 Check Imaging Unit CRUMconnection.Are P/J710 and P/J484 connected?Go to Step 4. Reconnect theCRUMConnector.4 Check all pins on the PHD2 HarnessPL7.1.7 for continuity.1. Disconnect P/J710 and P/J484.2. Check continuity betweenJ484<=>J710Go to Step 5. Replace thePHD2 Harness.5 Check all pins on the FAN/PHD/MOTHarness for continuity.1. Disconnect P/J484 and P/J48.2. Check continuity between J48 <=>P484Replace theEngine ControlBoard(page 8-106).Replace the FAN/PHD/MOTHarnessTroubleshooting Reference TableApplicable Parts Wiring and Plug/Jack References■ CTD (ADC) Sensor, PL5.2.19■ Transfer Roller, PL5.1.4■ FSR/ADC Harness, PL5.2.28■ Print Engine Map 2 - P/J Locator (page 10-6)■ Print Engine Wiring Xerographics (1/2)(page 10-24)
