Phaser 6300/6350/6360 Color Laser Printer Service Manual 3-53Error Messages and CodesNon-Xerox Imaging UnitAn Imaging Unit CRUM I.D. error indicates that a non-Xerox Imaging Unit isinstalled.Applicable Status Code:Code 95: CRUM I.D. error.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack References■ Imaging Unit, PL6.1.1■ CRUM Board, PL7.1.4■ PHD2 Harness, PL7.1.7■ FAN/PHD/MOT Harness,PL10.1.9■ Print Engine Map 2 - P/J Locator (page 10-6)■ Print Engine Map 3 - P/J Locator (page 10-7)■ Print Engine Laser Unit Wiring (page 10-23)Troubleshooting Procedure TableStep Actions and Questions Yes No1 Check the Imaging Unit part number.Is the Imaging Unit a genuine XeroxPhaser part?Go to Step 2. Replace theImaging Unit.2 Check the Imaging Unit for damage.Is the Imaging Unit damaged?Replace theImaging Unit(page 8-7).Go to Step 4.3 Replace the Imaging Unit.Does the error persist?Go to Step 5. Complete4 Check the CRUM connection.Is P/J710 connected to the harness?Go to Step 3. Connect theCRUM5 Check all pins on the PHD2 HarnessPL7.1.7 for continuity.1. Disconnect P/J710 and P/J484.2. Check continuity between J710 <=>J484.Go to Step 4. Replace thePHD2 Harness.6 Check all pins on the FAN/PHD/MOTHarness PL10.1.9 for continuity.1. Disconnect P/J48 and P/J484.2. Check continuity betweenJ48<=>P484.Go to Step 5. Replace theFAN/PHD/MOTHarness.7 Replace the Imaging Unit.Does the error persist?Replace theEngine ControlBoard(page 8-106).Complete
