3-70 Phaser 6300/6350/6360 Color Laser Printer Service ManualError Messages and CodesFuser FailureThe Fuser heater control circuitry has failed.Applicable Status Code:Code 44: Heater Control failure.Initial Actions:■ Reseat the Fuser and cycle printer power.WarningAvoid the potential of electric shock by removing the power cord from thewall outlet prior to performing the following procedure.CautionAllow adequate time for the Fuser to cool before servicing the printer.Troubleshooting Reference TableApplicable Parts Wiring and Plug/Jack References■ Fuser, PL5.1.1■ FSR/ADC Harness, PL5.2.28■ LVPS, PL9.1.6■ Engine Control Board, PL9.1.16■ LV Harness, PL10.1.2■ Print Engine Map 2 - P/J Locator (page 10-6)■ Print Engine Map 3- P/J Locator (page 10-7)■ Print Engine Fuser Wiring (page 10-22)Troubleshooting Procedure TableStep Actions and Questions Yes No1 Check the Fuser label for the correctrating.Is the Fuser properly rated (110v /220v)?Go to Step 2. Replace theFuser(page 8-7).2 Check the Fuser for damage.Is the Fuser connector damaged?Replace anydamaged parts.Go to Step 3.3 Replace the Fuser (page 8-7).Does the error persist?Go to Step 4. Complete4 Replace the LVPS (page 8-100).Does the error persist?Go to Step 5. Complete5 Check all pins on the FSR/ADCHarness PL5.2.28 for continuity.1. Disconnect P/J162 and P/J361.2. Check continuity betweenJ162<=>J361.Go to Step 6. Replace the FSR/ADC Harness.
