10/002-178 Phaser 790/DocuColor 2006010-700Initial IssueStatus Indicator RAPs010-700 Area 5 Jam RAPOne of the following conditions exists or was detected:• The Fuser Exit Sensor does not detect paper within a specified period of time after theReg Clutch is energized.• The trail edge of a sheet was not detected by the Fuser Exit Sensor within a specifiedperiod of time after the lead edge was detected.• The Fuser Exit Sensor does not detect a sheet within a specified period of time after theFuser Entrance Sensor detects a sheet.• (Static Jam) A sheet remains over the Fuser Entrance Sensor or the Fuser Exit Sensor.• A problem in the Sorter has triggered an Area 5 Fault Message.Initial Actions• Check the actuators for the Fuser Entrance Sensor and for both Fuser Exit Sensors.Ensure that the actuators move freely and are not damaged.• Ensure that Area 5 is correctly and securely closed.• If no paper is present in the fuser, but the message “Clear Jam in Area 5” is displayed, goto 010-702 Faulty Entrance Sensor RAP to troubleshoot the problem.• If Sorting has been selected for the copy/print job, and there is a jammed sheet that hasexited the Fuser and is entering the Sorter, go to 011-703 Sorter Transport Jam RAP totroubleshoot the problem.Procedure1. Check the paper in the paper trays for excessive curl or other damage. Load fresh paperas required.2. Run a test print from the IOT Control Panel.• If the jammed paper is entering Area 4, but the message “Clear Jam in Area 5” isdisplayed, inspect the drive gears on the Exit Transport Assembly (Area 4), andreplace as required (PL 9.2). If the drives are OK but the problem continues, go tothe Faulty Fuser Exit Sensor RAP, 010-703.• If the copy/print exits to the lower exit tray (face up), or to the Sorter, but the mes-sage “Clear Jam in Area 4” is displayed, go to the Faulty Exchange Solenoid RAP,010-705.• Examine the jammed copy/print.– If there is a streak/line/blur perpendicular to the process direction that occurs95+/- 5 mm from the lead edge of the paper, inspect the drive gears to the fuserarea. Replace as required (PL 8.3).– If the output pages from the copier/printer are wrinkled or unevenly fused (top-to-bottom), check/adjust ADJ 10.1 Fuser Nip. If the problem persists, replacethe Fuser Assembly (PL 8.1).3. Inspect the Heat Roll and the Pressure Roll for damage or excessive wear. Replace asrequired (PL 8.3).
