Troubleshooting9.26Copying ProblemsCondition Suggested solutionsCopies are too light or toodark.Use the Lighten/Darken button to darken orlighten the background of the copies.Smears, lines, marks, orspots appears on copies.• If defects are on the original, press the Lighten/Darken button to lighten the background of yourcopies.• If no defects are on the original, clean the scan unit.See page 8.5.Copy image is skewed. • Ensure that the original is face down on thedocument glass or face up in the ADF (AutomaticDocument Feeder).• Check that the copy paper is loaded correctly.Blank copies print out. Ensure that the original is face down on the documentglass or face up in the ADF.Image rubs off the copyeasily.• Replace the paper in the paper tray with paper froma new package.• In high humidity areas, do not leave paper in themachine for extended periods of time.Frequent copy paper jamsoccur.• Fan the stack of paper, then turn it over in the papertray. Replace the paper in the tray with a freshsupply. Check/adjust the paper guides, if necessary.• Ensure that the paper is the proper paper weight.75 g/m 2 (20 lb) bond paper is recommended.• Check for copy paper or pieces of copy paperremaining in the machine after a paper jam hasbeen cleared.Toner cartridge producesfewer copies than expectedbefore running out of toner.• Your originals may contain pictures, solids, or heavylines. For example, your originals may be forms,newsletters, books, or other documents that usemore toner.• The machine may be turned on and off frequently.• The document cover may be left open while copiesare being made.
