| Audio Calls | 24Resetting Your lock PINIf you forget your lock PIN,you can reset the lock PIN from a phone using your login password.Procedure1. Tap Forgot unlock PIN on the lock screen .2. Enter your login password for your Skype for Business account.3. Select Unlock.4. Enter and confirm your new lock PIN.Disabling Phone LockIf you do not want to lock your phone, you can disable phone lock.Procedure1. Navigate to Menu > Setting > Basic > Phone Lock.2. Turn off Lock Enable.3. Save the change.Audio CallsYou can place calls, answer calls, transfer a call to someone else, or conduct a Skype for Business conference call.• Switching among the Handset, Speakerphone and Headset Modes• Placing Calls• Answering Calls• Muting and Unmuting Audio• Holding and Resuming Calls• Ending an Active Call• Transferring Calls• Parking and Retrieving Calls on the Skype for Business Server• Silencing or Rejecting Incoming Calls• Forwarding An Incoming Call Manually• Forwarding All Incoming CallsSwitching among the Handset, Speakerphone and Headset ModesYou can place and answer calls on your phone using the handset, headset, or speakerphone , and you can alternateamong this three modes during calls, if available.ProcedureDo one of the following:• Pick up the handset to use the handset mode.• Press the Speakerphone key to use the speakerphone mode. The key LED glows green.• Press the HEADSET key to use the headset mode. The key LED glows green.