| Boss-Admin for Skype for Business | 43• Resuming Held Boss Calls• Transferring a Boss Call• Resuming a Transferred Boss Call• Transferring a Call to a Boss’s Voicemail• Placing a Call on Behalf of a Boss• Initiating a Conference Call on Behalf of a Boss• Joining Conference Calls for a BossResponding to Incoming Boss CallsWhen a call is placed to the boss's line, the call is displayed on the boss’s and delegate's phones. As a delegate, youcan answer an incoming call on a boss's line, reject the call, or forward the call directly to the boss's voicemail.ProcedureDo one of the following:• Select Answer to answer the call.• Select Boss VM to forward the call to the boss's voicemail.• Select to forward the call to the other people.• Select More > Silence to mute the ringtone.• Select More > FWD VM to forward the call your voicemail.• Select Reject to reject the call.Viewing Held Boss CallsBosses and delegates can both view held calls on the boss's line. If there is an active call on boss’s line, the Boss/Admin soft key glows red on the delegate’s phone.ProcedureTap the Boss/Admin soft key.Resuming Held Boss CallsAny assigned delegate can resume held calls on the boss's line.Procedure1. Tap the Boss/Admin soft key.2. Tap the avator of the caller.Transferring a Boss CallAfter a delegate answers the call for the boss, the delegate can transfer the call to the boss’s phone via Safe Transfer,which enables the delegate to transfer the call to the boss’s phone and prevents the call from going to voicemail if theboss does not answer the call. The delegate can resume the call and talk with the client continuously.ProcedureDuring a delegation call, navigate to More > Safe Tran.The call is transferred to the boss's phone.
