| Contents | iiiAudio Calls.............................................................................................................. 24Switching among the Handset, Speakerphone and Headset Modes.................................................................. 24Placing Calls....................................................................................................................................................... 25Placing Calls Using the Dialer...............................................................................................................25Placing Multiple Calls............................................................................................................................ 25Placing Calls from a Locked Phone.......................................................................................................25Redialing a Number................................................................................................................................26Placing Calls from the Call History.......................................................................................................26Calling Favorites from the Favorites Screen......................................................................................... 26Calling Contacts from the Directory......................................................................................................26Calling Contacts from the Search Results List...................................................................................... 26Setting a Hotline Number and Delay Time........................................................................................... 27Answering Calls..................................................................................................................................................27Answering Calls......................................................................................................................................27Answering a Call When in a Call..........................................................................................................27Answering Calls Automatically..............................................................................................................27Muting and Unmuting Audio............................................................................................................................. 28Holding and Resuming Calls..............................................................................................................................28Placing a call on Hold............................................................................................................................28Resuming a Call..................................................................................................................................... 28Ending an Active Call........................................................................................................................................ 28Transferring Calls............................................................................................................................................... 29Performing a Blind Transfer...................................................................................................................29Performing a Consultative Transfer....................................................................................................... 29Parking and Retrieving Calls on the Skype for Business Server.......................................................................29Parking Skype for Business Calls.......................................................................................................... 29Retrieve Parked Skype for Business Calls on the Same Phone.............................................................29Retrieve Parked Skype for Business Calls on Another Phone...............................................................30Silencing or Rejecting Incoming Calls.............................................................................................................. 30Silencing an Incoming Call.................................................................................................................... 30Reject Incoming Calls............................................................................................................................ 30Forwarding An Incoming Call Manually...........................................................................................................30Forwarding An Incoming Call to a Contact Manually.......................................................................... 30Forwarding An Incoming Call to Your Voicemail Manually.................................................................31Forwarding All Incoming Calls..........................................................................................................................31Forwarding Calls to a Contact............................................................................................................... 31Forwarding Calls to Voicemail...............................................................................................................31Forwarding Calls to Delegates............................................................................................................... 31Simultaneously Ring a Contact.............................................................................................................. 32Simultaneously Ring a Group of Contacts............................................................................................ 32Simultaneously Ring Delegates..............................................................................................................32Disabling Call Forward Feature............................................................................................................. 33Configuring the Delay Time for Forwarding Incoming Calls............................................................... 33Skype for Business Conferences............................................................................33Initiating a Skype for Business Conference Call...............................................................................................33Initiating a Conference Call by Meet Now............................................................................................33Initiating a Conference Call during a Skype for Business Call............................................................. 34Initiating a Group Conference Call........................................................................................................34Merging Multiple Calls into a Conference Call.....................................................................................34Merging an Active Call and a Held Call into a Conference Call.......................................................... 34Sending the Conference Information................................................................................................................. 35Viewing the Conference Participants................................................................................................................. 35