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3Com 3C10402B Administrator's Manual

Also see for 3C10402B: Reference guide

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Contents
  1. Table Of Contents
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. Table Of Contents
  7. Table Of Contents
  8. Table Of Contents
  9. Table Of Contents
  10. Table Of Contents
  11. Table Of Contents
  12. Table Of Contents
  13. Table Of Contents
  14. Table Of Contents
  15. How to Use This Guide
  16. Conventions
  17. Your Comments
  18. Network-based Telephony
  19. NetSet Administration Utility
  20. NetSet User Interface
  21. Auto Discovery
  22. Initial System Configuration
  23. Disabling the Auto Discovery Feature
  24. How Call Timer Works With Other Telephone Features
  25. System Identity
  26. Business Information
  27. Business Hours
  28. Simple Network Time Protocol (SNTP)
  29. Audio Settings
  30. Codec Selection
  31. Codecs and NBX Devices
  32. Silence Suppression Overview
  33. Timers
  34. Multicast Addresses
  35. Account Codes
  36. Feature Interaction
  37. Account Codes: Operational Modes
  38. Call Pickup
  39. Call Park
  40. Page Zones
  41. Ring Patterns
  42. Introduction to Monitoring
  43. Domains and Privacy
  44. Announcement Tones and Supervisory Modes
  45. Supervisory Monitoring Usage Notes
  46. Supervisory Monitoring Error Conditions
  47. Speed Dials
  48. Whisper
  49. WhisperPage Permissions
  50. Feature Interaction With Whisper
  51. WhisperPage Restrictions
  52. System Backup
  53. System Restore
  54. Import / Export Data
  55. Reboot/Shutdown
  56. Call Report Settings
  57. Windows Environment Specifications
  58. Installing Call Reports
  59. Purge Database
  60. Migration
  61. Restore Database From Another Version
  62. Disk Mirroring
  63. Verifying a Failed Disk Drive
  64. Adding, Removing, and Modifying Telephones
  65. Checking a Telephone's Status
  66. Adding a Remote Telephone
  67. Creating and Managing Bridged Extensions
  68. Example Bridged Extensions Configurations
  69. Defining Bridged Extensions
  70. Defining Bridged Extensions on a Secondary Telephone
  71. Defining Bridged Extensions on 3103 Manager's Telephones
  72. Modifying Bridged Extensions
  73. Camp On Feature and Bridged Extensions
  74. Modifying a Telephone
  75. Viewing Telephone Group Membership
  76. Recording Calls Between Telephones with Different Recording Settings
  77. Music On Hold (MOH)
  78. Mapping Access Buttons
  79. Mappings for Telephone Users and Groups
  80. Creating a Delayed Ringing Pattern
  81. Creating Groups and Button Mappings
  82. Changing Device IP Settings
  83. Configuring the Attendant Console
  84. Modifying an Attendant Console
  85. Removing an Attendant Console
  86. Changing Attendant Console IP Settings
  87. Connecting and Managing Analog Devices
  88. Adding an Analog Terminal Card
  89. Adding an Analog Terminal Adapter (ATA)
  90. Viewing The Status of an Analog Terminal Adapter
  91. Advanced Settings
  92. Users
  93. Class of Service (CoS)
  94. Automatic Call Distribution (ACD)
  95. ACD Groups
  96. ACD Shifts
  97. Estimated Wait Time Announcements
  98. ACD Group Open/Close and Announcements
  99. Streaming ACD Data Through a TCP Socket
  100. Display Data
  101. ACD Announcements
  102. ACD Agents
  103. ACD Statistics
  104. Hunt Groups
  105. Linear and Circular Hunt Groups
  106. Configuring and Managing Analog Line Card Ports
  107. Configuring a Line Card Port
  108. Modifying a Line Card Port
  109. Verifying Line Card Port Status
  110. Configuring and Managing Digital Line Cards
  111. Adding a Digital Line Card
  112. Configuring the Digital Line Card
  113. Digital Line Card Status Lights
  114. Modifying a Digital Line Card
  115. Support of AT&T's 4ESS Switch Protocol
  116. Adding or Modifying a Digital Line Card Group
  117. Modifying Card Channels
  118. Modifying IP Settings
  119. Removing a Digital Line Card
  120. Setting Up T1/E1 Logging
  121. T1.231 Near End
  122. T1.231 Far End
  123. G.826 Far End
  124. Enabling or Disabling Loopback Tests
  125. Obtaining a Dial Tone from a PBX System
  126. Group List
  127. NBX Voice Mail
  128. Voice Mail Extensions
  129. Configurable Operators
  130. Off-site Notification
  131. Status
  132. Port Usage
  133. Auto Attendant
  134. Adding an Auto Attendant
  135. Managing Auto Attendants
  136. auto attendant
  137. Voice Application Setup Utility
  138. Testing the Auto Attendant
  139. Voice Profile for Internet Mail
  140. Control Parameters
  141. Statistics
  142. Configuring Domain Name Server Information
  143. Overview of SIP Mode on the NBX Platform
  144. Device Support Details
  145. Feature Support
  146. Platforms Supported
  147. Licensing and Resource Limits
  148. Dial Plan Considerations
  149. SIP Mode and ACD
  150. Enabling and Configuring SIP Mode
  151. Add Messaging
  152. Configure Auto Attendants
  153. Configure Music on Hold
  154. Add Trusted SIP Interfaces
  155. Adding Telephone Users and Devices
  156. Adding a 3Com 3108 Wireless Telephone
  157. Dial Plan Concepts and Overview
  158. Call Process Flow
  159. System Database
  160. Pretranslation
  161. System Features Affected by the Dial Plan Configuration
  162. Dial Plan Tables
  163. Dial Plan Command Format
  164. Internal Dial Plan Table
  165. Least Cost Routing Dial Plan Table
  166. Dial Plan Pretranslators
  167. Pretranslators for Incoming Calls
  168. Managing the Dial Plan Configuration File
  169. Accessing the Dial Plan
  170. Importing and Exporting Dial Plan Configuration Files
  171. Importing a User-Defined Dial Plan
  172. Exporting (Saving) a Dial Plan Configuration File
  173. Testing a Dial Plan
  174. Generating a Dial Plan Report
  175. Modifying a Dial Plan Configuration File
  176. Outdialing Prefix Settings
  177. Changing Extension Length and Ranges
  178. Modifying Extensions
  179. Managing Extension Lists
  180. Adding an Extension List
  181. Removing an Extension List
  182. Managing Dial Plan Pretranslators
  183. Identifying Devices Using Pretranslators for CLI
  184. Removing a Pretranslator from the Dial Plan
  185. Dial Plan Configurations and VPIM
  186. Configuring the Dial Plan for VPIM
  187. Dial Plan Configuration File Commands
  188. List of Dial Plan Commands
  189. Sample Solutions Using Dial Plan Configuration File Commands
  190. Overview of Virtual Tie Lines
  191. VTL Connections Using Unique Extension Ranges
  192. VTL Connections Using Site Codes
  193. Conference Calls Using VTL Connections
  194. How to Configure a Virtual Tie Line
  195. Dial Plan Configuration
  196. Adding VTL Devices to the Pretranslators (Optional)
  197. Verification of the Virtual Tie Line
  198. Call Rerouting for Virtual Tie Lines
  199. Managing Existing Virtual Tie Lines
  200. Enabling Audio Compression for VTL Calls
  201. Enabling Silence Suppression on VTL Calls
  202. Configuring a VTL Password
  203. Toll Calls Without a VTL Password
  204. TAPI Route Points
  205. TAPI Route Point Capacities
  206. Specifying TAPI Line Redirect Timeout
  207. Supervisory Monitoring Modes
  208. TAPI Settings
  209. Software
  210. LabelMaker
  211. Licenses
  212. Add a License
  213. Usage Report
  214. Software Upgrade
  215. System Software Licensing
  216. Restricted Operation
  217. Considerations
  218. Third-Party Drivers
  219. Directory
  220. System Data
  221. SNMP
  222. Terminology and Acronyms
  223. SNMP Security
  224. User-based Security Model (USM)
  225. Traps, Notifications, and Informs
  226. Special Considerations
  227. MIBs Used on the System
  228. Standard SNMPv3 MIBs
  229. Com MIB Objects
  230. Diagnostics for 3Com MIB Objects
  231. Persistent Storage
  232. Network Management Applications
  233. Syslog
  234. Transport Mechanism
  235. Syslog Message Components
  236. Header Component
  237. MSG Component
  238. Syslog Security Considerations
  239. Periodic Timestamp on Console (PTOC)
  240. Maintenance Alerts
  241. Regional Software
  242. Install Regional Software
  243. Remove Regional Software
  244. Regional Settings
  245. Using the Telephone Local User Interface Utility
  246. The 3Com Telephone Local Configuration Application
  247. Installing the 3Com TLC Application
  248. System-level Troubleshooting
  249. Digital Line Card Troubleshooting
  250. Alarm Conditions (Overview)
  251. Alarm Descriptions
  252. Alarms on NBX Digital Line Cards
  253. Configuration and Status Reports
  254. Connecting a Computer to a Serial Port
  255. Servicing the Network Call Processor Battery
  256. Getting Service and Support
  257. Installing Software on the Third-Party Messaging Server
  258. Configuring the System
  259. Configuring NBXTSP on the Server
  260. Overview
  261. Creating Option 184
  262. Activating Option 184
  263. Overview of ConneXtions
  264. Installation Requirements
  265. Windows-based System
  266. ConneXtions Software
  267. Assembling System Information
  268. Installing ConneXtions
  269. Finishing the Installation
  270. Overview of H.323
  271. Standard Extensions
  272. The H.323 Connection
  273. Overall Connectivity
  274. Quality of Service
  275. Special Issues
  276. Gateway Load
  277. Remote Access
  278. PBX Connections
  279. Class of Service
  280. Alternate Gatekeepers
  281. Network Checks
  282. Placing Calls
  283. One Button Access
  284. Entering Digits During Calls
  285. Attendant Console
  286. Other Extensions
  287. Forwarded Calls and Caller ID
  288. Specific Caller ID Situations
  289. Bridged Extension Telephones
  290. Internal Calls
  291. Com Cordless Calls
  292. attendant configuration
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This manual is suitable for:
3C10402BV3000 ANALOGV3001R PLATFORMNBX 100V3000 BRIV5000
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