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Courtesy TransportationTo enhance your ownership experience, we andour participating dealers are proud to offer CourtesyTransportation, a customer support program fornew vehicles.The Courtesy Transportation program is offered tocustomers in conjunction with the Bumper-to-Bumpercoverage provided by the New Vehicle Limited Warranty.Several transportation options are available whenwarranty repairs are required. This will reduce yourinconvenience during warranty repairs.Scheduling Service AppointmentsWhen your vehicle requires warranty service, youshould contact your dealer and request an appointment.By scheduling a service appointment and advisingyour service consultant of your transportation needs,your dealer can help minimize your inconvenience.If your vehicle cannot be scheduled into the servicedepartment immediately, keep driving it until it can bescheduled for service, unless, of course, the problemis safety-related. If it is, please call your dealership,let them know this, and ask for instructions.If the dealer requests that you simply drop the vehicleoff for service, you are urged to do so as early in thework day as possible to allow for the same day repair.Transportation OptionsWarranty service can generally be completed while youwait. However, if you are unable to wait, GM helpsto minimize your inconvenience by providing severaltransportation options. Depending on the circumstances,your dealer can offer you one of the following:Shuttle ServiceParticipating dealers can provide you with shuttleservice to get you to your destination with minimalinterruption of your daily schedule. This includesone-way or round trip shuttle service to a destinationup to 10 miles (16 km) from the dealership.Public Transportation or FuelReimbursementIf your vehicle requires warranty repairs, reimbursementof public transportation expenses may be available,for up to a maximum of five days. In addition, shouldyou arrange transportation through a friend or relative,reimbursement for reasonable fuel expenses maybe available, up to a five-day maximum. Claim amountsshould reflect actual costs and be supported byoriginal receipts.7-9