Customer Assistance and Information ...............7-2Customer Satisfaction Procedure ......................7-2Online Owner Center ......................................7-3Customer Assistance for Text Telephone(TTY) Users ...............................................7-4Customer Assistance Offices ............................7-4GM Mobility Reimbursement Program ................7-5Roadside Service ...........................................7-6Courtesy Transportation ...................................7-7Vehicle Data Collection and EventData Recorders ..........................................7-9Collision Damage Repair ................................7-10Reporting Safety Defects ................................7-13Reporting Safety Defects to the UnitedStates Government ....................................7-13Reporting Safety Defects to theCanadian Government ................................7-14Reporting Safety Defects to General Motors .....7-14Service Publications Ordering Information .........7-14Section 7 Customer Assistance and Information7-1
