Advanced Guide > Troubleshooting > Paper Jams > Paper Is Jammed in the Paper Output Slot or the Rear TrayPaper Is Jammed in the Paper Output Slot or the Rear TrayRemove the paper following the procedure below.1. Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot,whichever is easier.NoteIf the paper tears and a piece remains inside the machine, turn the machine off, open theScanning Unit (Cover), and remove the paper.Be careful not to touch the components inside the machine.After removing all paper, close the Scanning Unit (Cover), and turn the machine back on.If you cannot pull the paper out, turn the machine off and turn it back on. The paper may beejected automatically.2. Reload the paper, and press the OK button on the machine.If you turned off the machine in step 1, all print jobs in the queue are canceled. Reprint if necessary.NoteWhen reloading the paper, confirm that you are using the correct paper and are loading itcorrectly.Loading Paper / OriginalsA5 sized paper is suited to printing documents consisting mainly of text. We do not recommendusing such paper to print documents with photos or graphics, since the printout may curl andcause paper exit jams.If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continuesafter removing the paper, contact the service center.Page topPage 946 of 1086 pagesPaper Is Jammed in the Paper Output Slot or the Rear Tray
